7010 Privacy Policy – User Information Protection
This Privacy Policy explains how the 7010 platform collects, uses, stores, and protects your personal information as a user in Malaysia. Please read it carefully to understand your rights and the protections available to you.
Updated: 2026. Applicable to all registered users of the 7010 platform.
Information Collected by the Platform
When you register and use the 7010 platform, we collect several categories of information to ensure the service runs smoothly and securely. The types of information collected include:
- Account information: Your full name, email address, phone number, and password registered when opening an account.
- Identity verification information: Documents required for account verification purposes, such as a national ID, when requested by the platform.
- Payment information: Data relating to the deposit and withdrawal methods used, including e-wallet account numbers (such as TNG) or bank account details for transactions in MYR. We do not store credit or debit card details directly.
- Device and browser information: Device type, operating system, browser type, IP address, and language settings used when accessing the platform.
- Usage data: Records of activity within the platform, including games played, session duration, and user navigation actions.
- Cookies: Session data and preferences stored automatically as you browse the platform.
We only collect information necessary to operate our services properly and to meet the security obligations of the 7010 platform.
How Your Information Is Used
Information collected by the 7010 platform is used for the following purposes:
- Creating and managing your user account and verifying your identity.
- Securely processing deposits, withdrawals, and other financial transactions in MYR.
- Providing access to games and platform services, including Live Casino, Poker, and Sports Betting.
- Sending important notifications regarding your account, transactions, or changes to platform policies via email or in-app notifications.
- Detecting and preventing fraudulent activity, account misuse, or unauthorised access attempts.
- Improving the user experience based on usage data and feedback.
- To comply with legal requirements or directives from relevant authorities.
7010 does not use your personal information for third-party advertising without your explicit consent. We are committed to using your data only within the scope necessary for platform operations.
Cookies, Tracking & Local Data Storage
The 7010 platform uses cookies to maintain your login session, store language preferences, and ensure smooth navigation. Cookies are small text files stored on your device by your web browser.
There are two main types of cookies used:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status and session security.
- Persistent cookies: Stored for a set period to remember your preferences, such as display language and interface settings.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain platform functions, including the ability to stay logged in. The platform does not use third-party cookies for advertising purposes.
Data Security & Third-Party Sharing
Data Security Measures
The 7010 platform uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Sensitive information such as passwords is stored in encrypted form and cannot be read directly. Access to users' personal data is restricted to staff who require it for operational purposes only.
Sharing Information with Third Parties
7010 does not sell, rent, or distribute users' personal information to third parties for commercial purposes. However, there are limited situations where information may be shared, namely:
- With payment service providers acting as intermediaries in processing your MYR transactions, subject to strict confidentiality agreements.
- When required by Malaysian law or directives from legitimate authorities, including investigations related to anti-money laundering.
- To protect the rights, property, or safety of the platform, other users, or the general public from harm.
In all cases of information sharing, we ensure that the receiving party upholds data protection standards equivalent to or higher than our own.
User Rights Over Personal Information
As a user of the 7010 platform, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold relation to your account.
- Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Some profile details can be updated directly through your account settings.
- Right to Deletion: Under certain circumstances, you may request the deletion of your personal information. However, such requests may be subject to record retention requirements mandated by law, particularly for financial transaction records.
- Right to Object: You have the right to object to the processing of your information for certain purposes, subject to applicable legal restrictions.
To submit any request relating to the above rights, or to enquire about how we handle your personal information, please contact our team by email at: [email protected]. We will endeavour to respond to your request within a reasonable timeframe.
If you have general questions about privacy or the use of the platform, visit the page FAQ may also contain useful information that can help.
Policy Changes & How to Contact Us
7010 reserves the right to update or amend this Privacy Policy at any time. Any changes take effect immediately upon publication on the website. We encourage you to review this page periodically to stay informed of how we handle your personal information. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any enquiries, complaints, or requests relating to your data privacy, you may contact the 7010 support team via:
- Email: [email protected]
- Pages FAQ for general enquiries
This policy applies to all users of the 7010 platform accessing services from Malaysia or any other location. It is governed in accordance with Malaysian laws relating to personal data protection.
Still Have Questions About Your Privacy?
Visit our FAQ page for quick answers, or log in to your account to manage your personal information.